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WhatsApp CRM SaaS

Chatbase

A multi-business WhatsApp CRM that brings conversations, campaigns, templates, contacts, and customer support into one operating workspace.

Engagement

Company work · Willsoar Technologies

My role

Full Stack Developer

Status

Completed

Chatbase interface, view 1
Chatbase interface, view 2
Chatbase interface, view 3
Chatbase interface, view 4
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Chatbase interface, view 6

The business need

Businesses need a reliable way to manage customer conversations and outbound WhatsApp communication without losing context across teams.

What I built

Built product interfaces and operational workflows for a CRM platform with real-time messaging, business onboarding, contact management, campaigns, templates, and chatbot workflows.

Core capabilities

  • Real-time team inbox and customer conversations
  • Business onboarding and WhatsApp integration
  • Bulk and one-to-one messaging
  • Template and chatbot workflows
  • CRM contacts and campaign tools
ReactNode.jsMongoDBSocket.IOWhatsApp API

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