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WhatsApp CRM SaaS
Chatbase
A multi-business WhatsApp CRM that brings conversations, campaigns, templates, contacts, and customer support into one operating workspace.
Engagement
Company work · Willsoar Technologies
My role
Full Stack Developer
Case study overview
Chatbase
WhatsApp CRM SaaS
Completed
The business need
Businesses need a reliable way to manage customer conversations and outbound WhatsApp communication without losing context across teams.
What I built
Built product interfaces and operational workflows for a CRM platform with real-time messaging, business onboarding, contact management, campaigns, templates, and chatbot workflows.
Core capabilities
Real-time team inbox and customer conversations
Business onboarding and WhatsApp integration
Bulk and one-to-one messaging
Template and chatbot workflows
CRM contacts and campaign tools
ReactNode.jsMongoDBSocket.IOWhatsApp API
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